Other areas have reported individuals impersonating water utility employees, asking to test resident’s water pressure and requesting to enter homes. Augusta Water employees will NEVER ask to enter your residence or ask for money. Each employee has Augusta Water apparel and will be in an Augusta Water vehicle with "Local Government" tags. If you have any questions please contact Augusta Water Customer Service at 540-245-5681.
Location Information:
27 Swartzel Shop Road, Staunton, VA

From all points North on I-81 take Exit 217 for VA-654 toward Mint Spring/Stuarts Draft.  Turn Right onto VA-654/White Hill Rd.  Turn Left onto US-11 S/Lee Jackson Hwy.  Turn Left onto State Route 694/Swartzel Shop Rd.  Turn Right at next road, Kiosk will be on your left.

From all points South on I-81 take Exit 213 toward US-11 N/Lee Jackson Hwy.   Turn Left onto US-11 N/Lee Jackson Hwy.  Turn Right onto State Route 694/Swartzel Shop Rd.  Turn Right at next road, Kiosk will be on your left.

The Water Kiosk is a self-service unit that provides safe, clean, potable water to residents of the County at an affordable price.
WATER KIOSK FEES
Access Card Fees Cost
Initial Card Issue Fee $10.00
Replacement Card/Data Recovery Fee $15.00
Augusta Water Employee Kiosk Trip Charge $25.00
Charge for Water – All customers utilizing Kiosk $10.00 per Thousand Gallons
 
The Water Kiosk offers a 2” cam-lock connection for filling trucks and larger containers at a rate of approximately 180 gallons per minute, and a 3/4 ” threaded garden hose connection for smaller volumes. (Customer’s hose required). 

For more information on how to use the Water Kiosk, please view the Kiosk Quick Start Guide.