Hours of Operation
Our Administration, Customer Service, and Engineering offices are located in the Augusta County Government Center in Verona, VA.  Our offices are open Monday through Friday, excluding holidays, from 8:00 AM until 5:00 PM ET.

 We are Located At  Our Mailing Address Is
Augusta County Service Authority
18 Government Center Lane
Verona, VA 24482-2639
Augusta County Service Authority
PO Box 859
Verona, VA 24482-0859
 Phone
Customer Service & Billing
  (540) 245 - 5681
(24 Hour Emergency Service, Service Interruption)
 
Administration   (540) 245 - 5670
Backflow Prevention   (540) 245 - 5228
Customer Service Fax Number   (540) 245 - 5603
Engineering   (540) 245 - 5366
Main Fax Number   (540) 245 - 5684

 Email
For utility billing questions, to make a utility payment, to transfer service, to report a non-emergency issue, or for other account related questions please email customerservice@acsawater.com.

For non billing questions, such as current job postings, questions about service availability, or general questions please email questions@acsawater.com.

 Driving Directions

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From Harrisonburg and all points North on Interstate 81, take exit 227. At the end of the exit ramp, bear right onto Laurel Hill Road (VA Route 612). At the 2nd traffic light, turn left onto Lee Highway (US Route 11). At the next traffic light, turn left onto Dick Huff Lane, turn right onto Government Center Lane, and follow signs to the ACSA.

From Staunton, Waynesboro and all points South on Interstate 81, take exit 225 (Woodrow Wilson Parkway). Turn left onto Woodrow Wilson Parkway (VA Route 262) at the bottom of the exit ramp. At the first traffic light, turn right on Lee Highway (US Route 11). At the second light on Lee Highway, turn right onto Dick Huff Lane, turn right onto Government Center Lane, and follow signs to the ACSA.