Other areas have reported individuals impersonating water utility employees, asking to test resident’s water pressure and requesting to enter homes. Augusta Water employees will NEVER ask to enter your residence or ask for money. Each employee has Augusta Water apparel and will be in an Augusta Water vehicle with "Local Government" tags. If you have any questions please contact Augusta Water Customer Service at 540-245-5681.
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Typically the fire hydrant being used for testing is the hydrant closest to the site. Augusta Water in cooperation with the Developer will determine the hydrant to be used for testing.
If recent testing in the area of the project has been performed (less than one year), that testing information will be provided and a new test may be deemed unnecessary. Calculations from the Augusta Water water model may also be provided in place of a physical test.
Applicant will be contacted within 10 business days to schedule the flow test following the receipt of this application. Scheduling is based on weather and available Augusta Water personnel.
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