Other areas have reported individuals impersonating water utility employees, asking to test resident’s water pressure and requesting to enter homes. Augusta Water employees will NEVER ask to enter your residence or ask for money. Each employee has Augusta Water apparel and will be in an Augusta Water vehicle with "Local Government" tags. If you have any questions please contact Augusta Water Customer Service at 540-245-5681.
Augusta Water is pleased to offer its customers the ability to view their water consumption using the EyeOnWater website and mobile app. EyeOnWater is a FREE tool providing useful information about your daily water usage. Through the EyeOnWater service, customers also have the ability to set an alert for possible leaks.
Customers will need their account number to sign up for EyeOnWater. Please see the below sample bill to help locate your account number.
For additional instructions on using EyeOnWater, including sign-up, setting leak alerts, and installing mobile apps please visit https://helpeyeonwater.com.
To login to an existing EyeOnWater account, please visit the main page at https://eyeonwater.com.