Other areas have reported individuals impersonating water utility employees, asking to test resident’s water pressure and requesting to enter homes. Augusta Water employees will NEVER ask to enter your residence or ask for money. Each employee has Augusta Water apparel and will be in an Augusta Water vehicle with "Local Government" tags. If you have any questions please contact Augusta Water Customer Service at 540-245-5681.

TERMS AND CONDITIONS & INSTRUCTIONS TO VENDORS

  1. Goods or Services delivered must be strictly in accordance with bid referred to and shall not deviate in any way from terms, conditions or specifications of the bid.  Equipment, materials and/or supplies delivered on this order shall be subject to inspection and test upon receipt.  If rejected, same shall remain the property of the vendor. 

  2. Purchase Order number shall be shown by vendor on all related invoices, delivery memoranda, bills of lading, packages and/or correspondence. 

  3. A SEPARATE INVOICE FOR THIS PURCHASE ORDER OR FOR EACH SHIPMENT THEREON SHALL BE RENDERED IMMEDIATELY FOLLOWING SHIPMENT. 

  4. “STATE SALES AND USE TAX CERTIFICATE OF EXEMPTION, FOR ST-12 WILL BE ISSUED UPON REQUEST, IF YOU DO NOT HAVE SAME ON FILE.” 

  5. DELIVERIES AGAINST THIS ORDER MUST BE FREE OF EXCISE OR TRANSPORTATION TAXES. 

  6. In the absence of other contractual terms, payment shall be due 30 days after receipt of proper invoice, or material/service, whichever is the later. 

  7. If discount for prompt payment is allowed, the discount period will begin on the date of receipt of proper invoice, or material, whichever is later. 

  8. In case of default by the successful bidder, or failure to deliver the supplies or services ordered by the time specified, Augusta Water, after due notice (oral or in writing), may procure them from other sources and hold vendor responsible for any excess cost occasioned thereby. 

  9. No substitution, change or deviation shall be made without written authority from the Augusta Water. 

  10. Vendors and contractors providing goods to Augusta Water under this order herewith assure Augusta Water they are conforming to the provisions of the Civil Rights Act of 1964 as amended, as well as the Virginia Fair Employment Contracting Act of 1975 as amended, where applicable. 

  11. The Purchase Order/Contract shall be governed in all respects, whether as to validity, construction, capacity, performance or otherwise by the laws of the Commonwealth of Virginia. 

  12. All prices unless otherwise specified are net F.O.B. Destination with transportation charges prepaid. 

  13. If shipment is made by freight or express and charges added to invoice, the original bill of lading properly receipted shall accompany invoice.  All charges must be prepaid.